How to Change Email Account Password

Applies to: This article applies to email-related tasks on OneNet Servers. Check whether your mailbox is on CrossBox, Plesk webmail, or a legacy mail platform before you start.

You can change the password to your email account through cPanel or Webmail.

Changing Email Password through Webmail

The email account owner must know the password in order to use this method to change the existing password for an email account.

Login to webmail.
Click Change Password.
In the Password field, type the new password for the email address.
In the Password (Again) field, type the new password again.
Click Change Password.

Your screen should refresh and you should receive a confirmation page. Congratulations! You've successfully changed your email account's password.

Changing Email Password through cPanel

If the email account owner has lost or forgotten the password, the password can be changed using this without knowing the old password

Log into cPanel.
In the Mail section, click the Email Accounts icon.
Click Change Password, to the right, of the appropriate email account.
This will open the Change Mail Account Settings menu.
Type your new password into the Password text box.
Enter your password again in the Password (Again): text box

Note: The Strength Meter: will indicate the difficulty of the password. We highly recommend you use a strong password.

Click the Change Password button to set the new password.
Your screen should refresh and you should receive a confirmation page. Congratulations! You've successfully changed your email account's password.

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